Some items on Andy and Helen’s list can be purchased more than once.
When you reserve an item, we set a “cookie” on your computer, which means that we can recognise you and grey out any items you’ve already bought when you re-visit the site. However, if you view the list on a different computer, or you’ve disabled cookies in your browser, this won’t work.
If you’d like us to confirm that your gift has been received, please feel free to email us at [email protected] or to call 0345 224 0189.
Because gift payments are always made directly to Andy and Helen — never to us — you can be completely secure that your gift is safe.
If you’ve already paid for your gift using your credit or debit card, the funds will have been added to Andy and Helen’s account at Stripe.
Alternatively, if you’ve already made payment using a one-off Direct Debit, the funds won’t have been taken from your bank account immediately. Direct Debit collections are made after a few days. Once collected, your payment will then be automatically transferred to Andy and Helen’s bank account.